Frequently asked questionsLink
What is the difference between EggRider V2 and C1?Link
The main difference between the EggRider V2 and EggRider C1 lies in the display. The EggRider C1 features a larger color screen and includes a remote, which enhances data visualization like the arc and graphics on the main screen.
Both displays maintain the same level of compatibility with devices and use the same mobile app.
Am I required to have the phone connected to the display while riding?Link
No, EggRider display works without the need of the mobile app connection.
Can I connect with more than one phone?Link
Yes, you can use more phones to connect to EggRider display, you have to activate for every phone.
Why are my EggRider settings not saved?Link
When you write the EggRider settings from the app to the display, they are saved permanently only when you press the Power on the display.
What is the maximum power EggRider supports?Link
EggRider can support virtually any power. You have to keep in mind that the maximum power it is given by your motor controller and that it can't be bypassed.
What is the maximum voltage EggRider supports?Link
EggRider supports direct voltage up to 60V (maximum 52v nominal voltage batteries). We can support systems with higher voltages only with specific controllers and with special connections to 12V output.
Why do I get an alert even if I updated my EggRider: "Your EggRider display version (Unknown/v2.x.x) is lower than the supported version by the app (v2.x.x)?"Link
You have to connect with the app to the display to make the warning disappear after an update.
What does "R10", "R35"... means on the display?Link
The Rxx represents the range in km/mi. If there is an error it will be replaced with Exx representing the error code.
Why trip data is not registered when my phone is in the pocket?Link
You have to make sure the app is allowed to run in the background. Please search for "Lock App in background"
When does a trip stop recording?Link
At every connection a new trip is started and it ends on disconnection or by pressing "Restart" icon on the Dashboard page.
What happens if I connect my display wrongly?Link
If your display comes with adapters (Lishui/Mate X/Rad) Please make sure it is connected correctly.
Please do not use male-to-male or female-to-female adapters. Wrong connection can damage the display or the bike and void your warranty. Contact us via email
How can I configure different Road and OffRoad mode settings?Link
If you see Road or OffRoad button gray out please follow the initial Bafang setup
Speed is not accurate. How can I fix this?Link
In order to get an accurate speed on EggRider display, you will need to configure your wheel size.
Why my headlight is not turning on?Link
This usually happens when you did not set up your protocol correctly. If that is not the case it can be that EggRider doesn't support this functionality on your bike or there is a hardware problem with your system.
Why I can't see speed on my display (--.- km/h or error E FF)?Link
This usually happens when you did not set up your protocol correctly.
My EggRider turned off when I still had plenty of battery left. How can i fix this?Link
In order to fix this you will need to configure your battery settings .
Why do I get "No Lishui Settings / No ASI Settings" error on my display.Link
You get this notification if Lishui or ASI settings have not been configured yet. This is a common error that happens when you set up EggRider for the first time. In order to fix this please check our Troubleshooting Page .
My connectors are both female?Link
Please do not use male-to-male adapters. Wrong connection can damage the display or the bike and void your warranty. Contact us via email
My connectors are both male?Link
Please do not use female-to-female adapters. Wrong connection can damage the display or the bike and void your warranty. Contact us via email