Frequently asked questionsLink
What is the difference between EggRider V2 and C1?Link
The main difference between the EggRider V2 and EggRider C1 lies in the display. The EggRider C1 features a larger color screen and includes a remote, which enhances data visualization like the arc and graphics on the main screen.
Both displays maintain the same level of compatibility with devices and use the same mobile app.
Am I required to have the phone connected to the display while riding?Link
No. The EggRider display works without a mobile app connection.
Can I connect with more than one phone?Link
Yes. Multiple phones can connect to the EggRider display; each phone must be activated separately.
Why are my EggRider settings not saved?Link
When you write the EggRider settings from the app to the display, they are saved permanently only when you press the Power on the display.
What is the maximum power EggRider supports?Link
EggRider can support virtually any power level. Note that the maximum power is determined by your motor controller and cannot be bypassed.
What is the maximum voltage EggRider supports?Link
EggRider supports voltages up to 60V (maximum 52V nominal battery voltage). Higher-voltage systems require specific controllers and a dedicated 12V output connection.
Why do I get an alert even if I updated my EggRider: "Your EggRider display version (Unknown/v2.x.x) is lower than the supported version by the app (v2.x.x)?"Link
After an update, connect to the display with the app to dismiss the warning.
What does "R10", "R35"... mean on the display?Link
Rxx represents the remaining range in km or miles. If an error is present, it is replaced by Exx, where xx is the error code.
Why is trip data not registered when my phone is in the pocket?Link
Ensure the app is permitted to run in the background. Search for "Lock App in background" in your device settings.
When does a trip stop recording?Link
A new trip starts at every connection and ends on disconnection, or when the Restart icon is tapped on the Dashboard page.
What happens if I connect my display wrongly?Link
If your display came with adapters (Lishui/Mate X/Rad), ensure it is connected correctly.
Please do not use male-to-male or female-to-female adapters. Wrong connection can damage the display or the bike and void your warranty. Contact us via email
How can I configure different Road and OffRoad mode settings?Link
If the Road or OffRoad button appears greyed out, follow the initial Bafang setup
Speed is not accurate. How can I fix this?Link
For accurate speed readings on the EggRider display, configure the wheel size.
Why is my headlight not turning on?Link
This typically occurs when the protocol has not been configured correctly. If the protocol is correctly set, EggRider may not support this feature on your bike, or there may be a hardware issue with your system.
Why can't I see speed on my display (--.- km/h or error E FF)?Link
This typically occurs when the protocol has not been configured correctly.
My EggRider turned off when I still had plenty of battery left. How can I fix this?Link
To resolve this, configure your battery settings.
Why do I get "No Lishui Settings / No ASI Settings" error on my display.Link
This notification appears when Lishui or ASI settings have not yet been configured. It commonly occurs during initial setup. To resolve it, see the Troubleshooting Page.
My connectors are both female?Link
Please do not use male-to-male adapters. Wrong connection can damage the display or the bike and void your warranty. Contact us via email
My connectors are both male?Link
Please do not use female-to-female adapters. Wrong connection can damage the display or the bike and void your warranty. Contact us via email
Why range estimation is different on display and app?Link
The discrepancy occurs because the display and the app use different calculation algorithms for the range estimation:
- The App: Uses a more advanced, dynamic algorithm that actively factors in the current assist level being used.
- The Display: Calculates a broader, overall average based on the entire history of the ride up to that point.