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We are here to help.

For issue related enquiries (e.g. activation, EggRider stopped working) contact us via email . Please include your order number and description of the issue.

For general inquiries or configuration help, feel free to ask in our EggRider Facebook group. This way, everyone can see the response and benefit from it.

Additionally, we maintain a public enhancement/bug platform. Before raising new issues, please check out the EggRider issues page. If your issue is not listed, you can then create a new issue (requires login).

For troubleshooting, please check out our Frequently Asked Questions and Troubleshooting before contacting us.

Attention

Please avoid contacting us personally and use the dedicated channels mentioned above.


Last update: February 28, 2025