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ThroubleshootingLink

Solve mobile app connection problemsLink

Info

Sometimes the mobile app fails to connect because of corupted blutooth cache of the phone. The following procedure usually solves the problem.

  1. Close the app from memory.
  2. Turn off Bluetooth.
  3. Power off the phone
  4. Power off display
  5. Power on display and phone
  6. Turn on Bluetooth (do not pair)
  7. Turn on GPS
  8. Open the app, give permissions and try to connect again

Last update: April 8, 2020